Common questions, expert answers.
Once WP Pharma Labs receives your prescription, they will contact you to gather basic information and discuss payment and shipping options. If you haven’t heard from them within 72 hours of your doctor sending the prescription, it’s advisable to call them at (800) 441-0048
Your healthcare provider may have prescribed a medication that isn’t available at traditional retail pharmacies and requires compounding. WP Pharma Labs specializes in creating such personalized medications based on your provider’s specifications.
Yes, all medications from WP Pharma Labs require a prescription from a licensed prescriber.
To transfer your prescription, contact your physician and have them send it to WP Pharma Labs via phone, fax, EMR, or WPNScripts.
Yes, WP Pharma Labs can reach out to your healthcare provider to request prescription refills on your behalf.
The time to fill or compound each prescription varies. Most orders are shipped within 2-3 business days.
You can choose to have your prescription shipped directly to your home or pick it up from WP Pharma Labs’s Dallas, TX Location.
No, a signature is not required upon delivery.
If your package is delayed, you can check the status by contacting WP Pharma Labs’s customer service at (800) 441-0048 or by tracking the shipment using the provided tracking information you received.
WP Pharma Labs is licensed in most U.S. states. Contact us directly to confirm availability in your region or check out our shipping map.
Licensed to ship across the U.S.
Your orders arrive promptly and privately, delivered directly to your door.
Let WP Pharma Labs be your compounding partner. Working together with providers to deliver better patient care.
If you are a physician, clinic, or practice seeking a dependable Compounding Pharmacy partner, WP Pharma Labs is here to help. With dedicated account setup, streamlined ordering and responsive service, we support your therapeutic goals with specialized compounds designed for your patients.
To check product availability, check on the status of an existing order, request refills:
orders@wppharmalabs.com
New providers setup / update an existing account:
newaccounts@wppharmalabs.com
